mail-service-en

Instructions for using email services (Staff Mail, Student Webmail)

• instructions
  
  • Get school email with your Android phone
    
    • Inquiries: On-campus extension 68228 (Sanxia), 18095 (Taipei).
  • Get school emails with your iPad or iPhone
    • Inquiries: On-campus extension 68228 (Sanxia), 18095 (Taipei).
  • Outlook  receives school email
    
    • Inquiries: On-campus extension 68228 (Sanxia), 18095 (Taipei).

• MySpam set up a personalized black and white list
  • Inquiries: On-campus extension 68228 (Sanxia), 18095 (Taipei).
• For address book, calendar management and other usage issues, please refer to the operating instructions
  (steps)

  • Inquiries: On-campus extension 68228 (Sanxia), 18095 (Taipei).

    
    
    
• capacity
  
  • Email size limit?
    The current size limit for a single 'letter' set by the Dashboard email server is 20MB.
  • How much space is there in the mailbox?
      Faculty (30GB), Students (6GB)
  • Not enough mailbox capacity?
    
    • It is recommended that theorem clean up the inbox and send a backup, or use the Taipei University Gmail.
    • Inquiries: On-campus extension 68228 (Sanxia), 18095 (Taipei).
      permission to use
  • permission to use
    
    •  Can students continue to use their mailboxes after graduation?
      Yes, student mailboxes will be converted to alumni mailboxes after graduation.
    • How long do faculty and staff resignation mailboxes remain?
      60 days from the effective date of resignation.
    • Can the mailboxes of retired faculty members continue to be used?
      Can be used forever.
  • troubleshooting
    
    • What should I do if I forget my account and password?
      
      • In person
        
        • Students, please bring (student ID + ID card or other photo ID) to the system group on the second floor of the Three Gorges Information Center or the system group on the sixth floor of the Taipei Information Center.
        • Faculty and staff please bring (work permit + ID card or other photo ID) to the system group on the second floor of the Three Gorges Information Center or the system group on the sixth floor of the Taipei Information Center.
      •  Communication handling
        
        • Students, please download and fill in the application form, attach it (photocopy of student ID + ID card or other photo ID), and send it to the system team on the second floor of the Three Gorges Information Center or the system team on the sixth floor of the Taipei Information Center. It will be available within three working days. Done, and notify the result by SMS (please leave your mobile number).
        • Faculty and staff please download and fill in the application form, exchange it as an official document to the information center system group, it will be completed within three working days, and the result will be notified by text message (please leave your mobile phone number).

      • Inquiries: On-campus extension 68228 (Sanxia), 18095 (Taipei).

    • What should I do if the letter is not received?
      
      • Log in to MySpam to resend blocked emails.
      • Resend blocked emails from the block details sent twice daily by the system.
      • Add frequent senders to the white list (without filtering), please refer to 「MySpam Setting Personalized Black and White List」。
      • Inquiries: On-campus extension 68228 (Sanxia), 18095 (Taipei).

• What should I do if the email letter cannot be sent out?
  

  •  Inquiries: On-campus extension 68228 (Sanxia), 18095 (Taipei).

• What should I do if the mailbox capacity is exceeded?
  
  • Please log in to the school mailbox and clear unnecessary letters in the "Inbox" and "Delivery Box" to free up space.
  • Or forward the letter from the school mailbox to the GM mailbox, please refer to "Forwarding the school mail to the GM mailbox".

  • Inquiries: On-campus extension 68228 (Sanxia), 18095 (Taipei).

• Mailbox Security
  
  
  • Received a notice from the school ①There is a problem with the account? ②Insufficient capacity? ③Capacity upgrade?
  • The school will not send this type of notification to mailbox users. The principle of simple judgment is that if this type of notification letter is ①English ②Simplified Chinese, it is a “scam” letter, please do not be fooled.
  • Inquiries: On-campus extension 68228 (Sanxia), 18095 (Taipei).

• Turn off email preview
  • To avoid inadvertently opening "malicious mail", it is recommended to turn off the mail preview function.

  • Inquiries: On-campus extension 68228 (Sanxia), 18095 (Taipei).

Email Service (GMail) Instructions

• instructions
  
  • Use GM to receive school mail (pop3 protocol)
    • Inquiries: On-campus extension 68228 (Sanxia), 18095 (Taipei).
      遠端協助 TeamViewer。
  • Forward school mail to GM mailbox
    • Forward school mailboxes to GM mailboxes, and send and receive letters through GM's mail management interface.
    • Inquiries: On-campus extension 68228 (Sanxia), 18095 (Taipei).
  • Receive GM mail with your Android phone
    • Inquiries: On-campus extension 68228 (Sanxia), 18095 (Taipei).。
  • Receive GM Mail with your iPad or iPhone
    • Inquiries: On-campus extension 68228 (Sanxia), 18095 (Taipei).。
  • Import Outlook contacts to GM mailbox
    • Inquiries: On-campus extension 68228 (Sanxia), 18095 (Taipei).
  • Categorize mail with GM labels
    • Inquiries: On-campus extension 68228 (Sanxia), 18095 (Taipei).
  • Import Outlook Contacts to GM
    • Inquiries: On-campus extension 68228 (Sanxia), 18095 (Taipei).
  • permission to use
    
    • Can students continue to use their mailboxes after graduation?
      Yes, student mailboxes will be converted to alumni mailboxes after graduation.
    • How long do faculty and staff resignation mailboxes remain?
      
      60 days from the effective date of resignation.
    • Can the mailboxes of retired faculty members continue to be used?
      
      Can be used forever.

Character system service(Font)

• The character-making system service is only available for faculty and staff applications.
  
  • Please downloadand install the user-end program of the character-making system,please refer to the installation and setting method
  • Please download and fill in the application form, and exchange it as an official document to the information center system group. It will be completed within about three working days.
  • Inquiries: On-campus extension 68228 (Sanxia), 18095 (Taipei).
  • TeamViewer。